> For the complete documentation index, see [llms.txt](https://docs.shelteroakland.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.shelteroakland.com/readme.md).

# Shelter Oakland Documentation

Welcome to the documentation for Shelter Oakland - a shelter management system for Oakland that connects homeless individuals and families with available shelter providers.

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## Guides

| Guide                                      | For                    | Description                                     |
| ------------------------------------------ | ---------------------- | ----------------------------------------------- |
| [User Guide](/user-guide.md)               | People Seeking Shelter | How to find and apply for shelter               |
| [Provider Guide](/provider-guide.md)       | Shelter Staff          | Managing shelters, inquiries, and registrations |
| [Super Admin Guide](/super-admin-guide.md) | System Administrators  | System-wide management and oversight            |

***

## What is Shelter Oakland?

Shelter Oakland is a web-based platform that connects people experiencing homelessness with available shelter beds in Oakland.

### For People Seeking Shelter

* Search for available shelters on an interactive map
* Apply for placement with one application per day
* Track your application status
* Browse community resources

### For Shelter Providers

* Manage your shelter capacity and bed assignments
* Process applications from people seeking shelter
* Track occupancy and communicate with applicants
* Generate reports on your operations

### For System Administrators

* Oversee all shelters and providers in the system
* Manage user accounts and permissions
* Onboard new organizations
* Access system-wide reports and analytics

***

## Need Help?

* **Seeking shelter?** See the [User Guide](/user-guide.md) or call [800-848-5533](tel:800-848-5533)
* **Shelter staff?** See the [Provider Guide](/provider-guide.md)
* **System administrator?** See the [Super Admin Guide](/super-admin-guide.md)