Welcome to the documentation for Shelter Oakland - a shelter management system for Oakland that connects homeless individuals and families with available shelter providers.
Shelter Oakland is a web-based platform that connects people experiencing homelessness with available shelter beds in Oakland.
Search for available shelters on an interactive map
Apply for placement with one application per day
Track your application status
Browse community resources
Manage your shelter capacity and bed assignments
Process applications from people seeking shelter
Track occupancy and communicate with applicants
Generate reports on your operations
Oversee all shelters and providers in the system
Manage user accounts and permissions
Onboard new organizations
Access system-wide reports and analytics
Seeking shelter? See the User Guide or call 800-848-5533
Shelter staff? See the Provider Guide
System administrator? See the Super Admin Guide
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