Reports & Analytics
Page Header: "Reports - View analytics and insights about your shelter operations"
Access data and insights about your operations.
Page Tabs
The Reports page has two main tabs:
Stats
Summary metrics at a glance
Reports
Detailed reports with charts
Filters
Date Range
Last 7, 14, 30, 60, 90 days, or All time
Shelter
Filter by specific shelter (if you manage multiple)
Stats Tab
Displays a 3x3 grid of summary cards:
Space Metrics
Space Utilization %
Overall space occupancy rate
Occupied Spaces
Number of spaces currently assigned
Available Spaces
Number of empty spaces
Bed Metrics
Bed Utilization %
Overall bed occupancy rate
Beds Occupied
Number of beds currently in use
Available Beds
Number of empty beds
Capacity Summary Card
Avg Daily Capacity
Average total capacity per day
Avg Daily Occupancy
Average occupied per day
Avg Utilization %
Average occupancy rate
Total Registrations
Total registrations in period
Reports Tab
Four detailed report types available:
Capacity Report
Shows shelter-by-shelter breakdown:
Shelter Cards
One card per shelter
Total Spaces
Number of spaces in shelter
Occupied
Currently assigned spaces
Available
Empty spaces
Bed Capacity
Total beds
Utilization Bar
Color-coded progress bar
Badges
Available spaces and beds count
Occupancy Report
Daily Bed Utilization Chart
Bar chart showing beds over time
X-axis
Date
Y-axis
Number of beds
Summary Metrics
Avg capacity, avg occupancy, utilization %, total registrations
Response Time Report
Trends Chart
Line chart tracking response times
Avg First Interaction
Time to first staff interaction
Avg Response Time
Time to final response
Inquiry Metrics Card
Total inquiries, response counts
Household Metrics Card
Unique households, interaction/response rates
Inquiries Report
Daily Volume Chart
Stacked bar chart by status
Status Breakdown
Donut/pie chart showing distribution
Inquiry Stats Card
Approved, Denied, Pending counts
Approval Rate %
Percentage of approvals
Status categories in charts:
Approved (green)
Denied (red)
Pending (yellow)
Expired (gray)
Last updated